mobilitysure telephone 01253 886051 email info at mobilitysure dot co dot uk

Tag Archive: testimonials

  1. A Nice Note From Elizabeth

    This lovely couple from Lytham St Annes who we have dealt with many times for all sorts of products, have very kindly sent us this Thank You note.

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    Elizabeth hadn’t had a decent nights sleep for months and after contacting us, we supplied her with a special cushion on the same day. Two days later we received a jubilent phone call from her telling us that she had just had the best two nights sleep in ages.

    We are delighted that it’s helped Elizabeth and that she is now managing to sleep. Our extensive knowledge on products once again has proved invaluable and this “thank you” has just finished off nicely our already enjoyable week helping our customers with their various aches and pains.

     

    MobilitySure is a retail outlet in Poulton-le-Fylde, personally run by the owners – offering a wide range of equipment to help aid independence and mobility. We are open six days a week and offer a variety of products, including mobility scooters, wheelchairs, powerchairs, walking aids, rollators, bathroom and kitchen aids, home nursing aids and rise & recliner chairs. 

    If you would like to enquire about any of our products or services, please call us on 01253 886051 or email info@mobilitysure.co.uk.

    Alternatively, pop into our shop in Poulton centre, opposite the library and we will be on hand to answer your questions, demonstrate our products and help with your mobility requirements.

     

  2. A Special Note

    After purchasing a mobility scooter from us earlier this year, it’s so delightful to receive a thank you note from this lovely lady. We feel it proves that not only supplying products, but also caring and giving excellent after sales is essential.  

    Thank you Barbara  –  it’s our pleasure!

    MobilitySure is a retail outlet in Poulton-le-Fylde, personally run by the owners – offering a wide range of equipment to help aid independence and mobility. We are open six days a week and offer a variety of products, including mobility scooters, wheelchairs, powerchairs, walking aids, rollators, bathroom and kitchen aids, home nursing aids and rise & recliner chairs. 

    If you would like to enquire about any of our products or services, please call us on 01253 886051 or email info@mobilitysure.co.uk.

    Alternatively, pop into our shop in Poulton centre, opposite the library and we will be on hand to answer your questions, demonstrate our products and help with your mobility requirements.

     

  3. Scooter Does The Rounds

    Disabled Blackpool nurse continues essential work thanks to TGA mobility scooter from MobilitySure

    Despite having severe difficulties walking, Janet Bellis, 57 from Blackpool, has been able to continue working as a Senior Diabetes Nurse thanks to an indispensible TGA mobility scooter from local specialist MobilitySure.

    Janet has worked for the NHS for over 30 years in a variety of nursing roles including Ward Sister and in her current role helping patients with diabetes. She is a highly respected member of staff at the Blackpool Victoria hospital operated by the Blackpool Teaching Hospitals NHS Foundation Trust and is extremely passionate about her work. However over the last 18 months her Psoriatic Arthritis has become increasingly worse leading to difficulties moving around the hospital. As her day-to-day role involves visiting wards and clinics regularly that are a considerable distance from her diabetes unit, Janet has had to look at a mobility solution to continue her career. Her chosen mobility scooter, a compact and manoeuvrable TGA Eclipse from us here at  MobilitySure, has resolved all of her mobility problems at the hospital and on a social level.

    Janet explains: “I love my role as a Diabetes Nurse as it is so varied. I am responsible for helping lots of people who live with diabetes, from advising on insulin injections through to monitoring blood sugar levels. I offer counselling to people recently diagnosed, training to doctors and support to families. When my role changed from assisting people visiting our diabetes unit to going out to see them in wards and clinics, my mobility problems held me back. I spoke to my Matron, Human Resources and my Union Representative to see if there was anyway I could use a mobility scooter in the hospital to continue my work. Without this, redeployment was looking a distinct possibility, which I really didn’t want. Following a comprehensive review of safety and my scooter insurance, the go-ahead was given and I now have the freedom to access the whole hospital thanks to my TGA Eclipse.”

    Janet continues: “As my 4mph Eclipse is compact and easy-to-drive, I can move around the hospital corridors and in and out of lifts safely and without hassle. What a difference it has made and I am so happy Blackpool Victoria Hospital management has supported me on this. Guy and Anita from MobilitySure have also been so helpful ever since I visited their showroom with my friend who also has a disability. I explained the kind of scooter I needed and they advised an Eclipse would be ideal. I even have a clever car boot hoist from Autochair to lift my scooter in and out of the car.  I’d seen the TGA Eclipse in lots of ads before and really liked the look of it, plus my one has more powerful batteries for extra range around the hospital. Without it I’d be lost, especially when tackling the large car park and visiting some of the wards and clinics that can be some considerable distance away. My TGA Eclipse and MobilitySure have ensured I can carry on with my beloved job thank goodness.”

     Since establishing our new mobility business in 2013, we have been able to provide independence to large numbers of locals, such as Janet, living with restricted mobility. It fills us with great pride to see how one of our TGA Eclipse’s has changed Janet’s lifestyle and career. We only supply proven, reliable products and the TGA Eclipse mobility scooter is no exception with its high quality finish and excellent, comfortable ride. For Janet to be able to continue as a nurse was absolutely essential to her and through this TGA scooter, she can carry on improving the lives of so many locals living with diabetes.

  4. RECOMMENDATION

     
    After recently purchasing her brand new TGA Eclipse we received these kind words from a very satisfied customer:
    “A wonderful personal service, would highly recommend them for anyone needing extra help to get around and make being disabled that bit easier, will definitely use them again :-)” Janet, Blackpool.
    Available in red, silver, orange, green, white, and slate grey              Dismantles easily into manageable sized sections.              Eclipse in Metallic Green   Eclipse in Metallic Slate Grey   Eclipse in Metallic White   Eclipse in Metallic Red   Eclipse in Metallic Silver   Eclipse in Metallic Orange
    This incredible compact scooter offers the user superb levels of stability and manoeuverability while the level of ground clearance and comfort are the best in its class. All the controls and hand grips have been ergonomically designed to ensure ease of use and the luxury seat adds to the feeling of comfort. As well as looking very stylish, the Eclipse comes complete with a basket and neat storage bag.
    • Simple to take apart, no fiddly connections, allows for assembly and disassembly with one hand
    • Modular design allowing for easy storage and transportation
    • Excellent levels of stability and manoeuverability
    • Maximum wheel size providing generous ground clearance and levels of comfort
    • Ergonomically designed controls mounted on fully adjustable tiller
    • Luxury padded swivel seat with fully adjustable arms
    • Rear mounted storage bag for additional storage with security mesh to protect your valuables
    • Class leading battery capacity and range
    • Puncture proof tyres on alloy wheels making problematic punctures a thing of the past
    • It comes complete with a market leading 2 year parts & labour warranty and the full TGA support service
    MobilitySure constantly strives to provide an excellent service to all who step foot through the door, ensuring a personal service for something as small as a walking stick through to a mobility scooter. We are delighted with this concise testimonial from Janet and hope that it assists her in leading a more independent life.
    *

    MobilitySure is a new retail outlet in Poulton-le-Fylde, offering a wide range of equipment to help aid independence and mobility. We are open six days a week and offer a variety of products, including mobility scooters, wheelchairs, powerchairs, walking aids, rollators, bathroom and kitchen aids, home nursing aids and rise & recliner chairs. 

    If you would like to enquire about any of our products or services, please call us on 01253 886051 or email info@mobilitysure.co.uk.

    Alternatively, pop into our shop in Poulton centre, opposite the library and we will be on hand to answer your questions, demonstrate our products and help with your mobility requirements.

     

     

     


     

  5. 2 Scooters Are Better Than 1

    Our thanks go out to Eric and Pat for their kind words after purchasing two mobility scooters from MobilitySure.

    “Having reached the age of 83 and having difficultly in walking I felt the time had come to think about a mobility Scooter. 
    Whilst shopping in Poulton my wife and I called into Mobilitysure for advice. We were shown a range of mobility scooters and recommended a TGA Eclipse which is easily taken apart and will fit into a car boot.
    We purchased this scooter which was delivered the following evening and have been well satisfied. 
    A couple of weeks later we called in Mobilitysure and saw a Roma Cordoba Shoprider, a larger model which can be used on the road. We purchased this as well and now have two scooters, one to take anywhere and one to use locally. 
    The service and satisfaction we got from Mobilitysure was first class from such a small family business and the prices were equal to any larger company. We have no hesitation in recommending Guy and Anita to help you with your mobility problems.”
    Pat and Eric Kay,   Bispham

    As with all our customers our priority is to build up a good reputation offering a very personal service.

    MobilitySure is a new retail outlet in Poulton-le-Fylde, offering a wide range of equipment to help aid independence and mobility. We are open six days a week and offer a variety of products, including mobility scooters, wheelchairs, powerchairs, walking aids, rollators, bathroom and kitchen aids, home nursing aids and rise & recliner chairs. 

    If you would like to enquire about any of our products or services, please call us on 01253 886051 or email info@mobilitysure.co.uk.

    Alternatively, pop into our shop in Poulton centre, opposite the library and we will be on hand to answer your questions, demonstrate our products and help with your mobility requirements.

  6. A Happy Customer

    We are delighted to have received our first testimonial from an obviously very happy customer. We would like to take this opportunity to thank Haydn Giffney and his mother Dorothy for ‘supporting local’ as well as providing us with these very kind words:

     

    “How refreshing it is these days to come across a small family business who can not only match the larger companies in price, but who can offer a personal service second to none.

    My 95 year old Mother recently purchased a mobility scooter from MobilitySure – a husband and wife run business in Poulton-le-Fylde.

    Right from the start, I knew that she was in very safe and capable hands when I accompanied her to their shop on Blackpool Old Road. Unlike the large companies that advertise in National papers, there was no pressurised sales talk at any time. I noticed that the scooter recommended for my mother was the most practical for her needs and in no way was it one of the most expensive ones on display.

    Within a couple of hours, the owner of the shop had visited my Mother at her home and demonstrated to us both how the scooter was assembled and had placed an order for a suitable ramp for her to gain access to her flat. Once again, the ramp was the most practical and not the most expensive, and one was left in its place until the lighter and shorter model arrived within a week.

    Another thing that impressed me was the way that my Mother was advised, rather than coerced into taking out insurance of the machine. I also noticed that no money exchanged hands until the company owner was satisfied that my Mother was happy with her purchase. She was even visited a week after purchasing her scooter to check that all was well and was presented with a small, personal gift which my brother and I thought was a lovely touch as it made her feel very special.

    I have no hesitation in recommending this small, family business to anyone and I think some of the big firms could do with taking a leaf out of their book.

    This really is a case of small being beautiful.”

     

    It just goes to show that shopping locally can really benefit and we are still working with Haydn and Dorothy on a dedicated after sales service which you would very rarely find from a large company and through purchasing online. We are looking forward to servicing all of our new customers in the same way, so hopefully this is the first of many lovely testimonials.

    The above testimonial was sent to us via email from Haydn, but he also dropped off a beautifully hand written (and drawn) personal note, as can be seen in the image.

     

     

     

    MobilitySure is a new retail outlet in Poulton-le-Fylde, offering a wide range of equipment to help aid independence and mobility. We are open six days a week and offer a variety of products, including mobility scooters, wheelchairs, powerchairs, walking aids, rollators, bathroom and kitchen aids, home nursing aids and rise & recliner chairs. 

    If you would like to enquire about any of our products or services, please call us on 01253 886051 or email info@mobilitysure.co.uk.

    Alternatively, pop into our shop in Poulton centre, opposite the library and we will be on hand to answer your questions, demonstrate our products and help with your mobility requirements.

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Opening Hours

  • Mon: 9:15am - 4:00pm
  • Tues: 9:15am - 4:00pm
  • Wed: 9:15am - 1:00pm
  • Thu: 9:15am - 4:00pm
  • Fri: 9:15am - 4:00pm
  • Sat: 9:15am - 1:00pm
  • Sun: Closed

Contact

MobilitySure

12d Blackpool Old Road
Poulton-le-Fylde
Lancs FY6 7DH

Tel: 01253 886051
Email: info@mobilitysure.co.uk